Impacto do Marketing Interno sobre a Orientação para o Mercado em Empresas Brasileiras

The internal marketing concept refers to visualizing employees as internal consumers and emphasizes the need to listen to and satisfy employees as a requisite to satisfying company customers. This paper focuses, then, on the influence of internal marketing on the adoption of a corporate culture or...

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Bibliographic Details
Main Authors: Iara Dantas Cordeiro de Morais, Ana Maria Soares
Format: Article
Language:English
Published: Associação Nacional de Pós-Graduação e Pesquisa em Administração (ANPAD) 2016-03-01
Series:RAC: Revista de Administração Contemporânea
Subjects:
Online Access:http://www.anpad.org.br/periodicos/arq_pdf/a_1692.pdf