CSR commitments, perceptions of hypocrisy, and recovery

Abstract This paper examines perceived hypocrisy when a failure is aligned with prior social performance. It is hypothesized that commitment to a CSR domain creates greater performance expectations thus exacerbating the effects when an aligned failure occurs. Study 1 demonstrates that failure alignm...

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Bibliographic Details
Main Authors: Dustin Smith, Eric Rhiney
Format: Article
Language:English
Published: SpringerOpen 2020-03-01
Series:International Journal of Corporate Social Responsibility
Subjects:
Online Access:http://link.springer.com/article/10.1186/s40991-019-0046-7