PENGARUH KUALITAS PELAYANAN TERHADAP TINGKAT KEPUASAN PELANGGAN PADA RUMAH MAKAN DI KABUPATEN NGAWI

This study aims to examine the influence of service quality on customer satisfaction in the restaurant of Ngawi resident. Population in this research is customer of Ngawi resident restaurant. The number of samples considered representative and reflect the characteristics of the population were 50 re...

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Bibliographic Details
Main Authors: Wulan Jayanti, Supri Wahyudi Utomo, Juli Murwani
Format: Article
Language:Indonesian
Published: Universitas PGRI Madiun 2014-01-01
Series:Assets: Jurnal Akuntansi dan Pendidikan
Subjects:
Online Access:http://e-journal.unipma.ac.id/index.php/assets/article/view/574