Factors that influence knowledge management systems to improve knowledge transfer in local government: A case study of Buffalo City Metropolitan Municipality, Eastern Cape, South Africa
Orientation: The demand for improved service delivery requires new approaches and attitudes from local governments. The lack of knowledge management (KM) and, therefore, a low level of information and knowledge transfer in the public services were identified as two of the main contributors to poor s...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
AOSIS
2020-07-01
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Series: | South African Journal of Human Resource Management |
Subjects: | |
Online Access: | https://sajhrm.co.za/index.php/sajhrm/article/view/1147 |