Factors that influence knowledge management systems to improve knowledge transfer in local government: A case study of Buffalo City Metropolitan Municipality, Eastern Cape, South Africa

Orientation: The demand for improved service delivery requires new approaches and attitudes from local governments. The lack of knowledge management (KM) and, therefore, a low level of information and knowledge transfer in the public services were identified as two of the main contributors to poor s...

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Bibliographic Details
Main Authors: Samuel S. Ncoyini, Liezel Cilliers
Format: Article
Language:English
Published: AOSIS 2020-07-01
Series:South African Journal of Human Resource Management
Subjects:
Online Access:https://sajhrm.co.za/index.php/sajhrm/article/view/1147