Employee Satisfaction Survey on the Life Insurance Industry

This paper has proposed to explore the satisfaction of employees that sell insurance policies. Several authors had examined customer satisfaction, service quality and its implications on customer attitude towards different fields, but our concern was to address this relatively unexplored field wh...

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Bibliographic Details
Main Authors: Benţe Corneliu Cristian, Benţe Florina Maria
Format: Article
Language:English
Published: Danubius University 2014-08-01
Series:Acta Universitatis Danubius: Oeconomica
Subjects:
Online Access:http://journals.univ-danubius.ro/index.php/oeconomica/article/view/2427/2185