WORD OF MOUTH – FROM VERBALLY COMMUNICATION TO COMMUNICATION ONLINE

The Internet has become essential in linking the brand with consumers. This enables them to share their opinions, preferences or experiences with others. The paper seeks to provide the concept of word-of-mouth, starting from the definition, characteristics, to manifestation in the online environment...

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Bibliographic Details
Main Author: Ana Raluca CHIOSA
Format: Article
Language:fra
Published: Romanian Foundation for Business Intelligence 2014-11-01
Series:Management Intercultural
Subjects:
Online Access: https://seaopenresearch.eu/Journals/articles/MI_31_52.pdf