REVISITING THE RELATIONSHIP BETWEEN ORGANIZATIONAL INNOVATIVENESS AND ISO 9001
The relationship between organizational innovativeness and ISO 9001 is still ambiguous in the literature. This paper aims to shed light on this understudied issue by observing how different levels of ISO 9001 quality management system internalization influence organizational innovativeness. To answ...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia
2021-09-01
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Series: | International Journal for Quality Research |
Subjects: | |
Online Access: | http://ijqr.net/journal/v15-n3/14.pdf |