Quality assessment of electronic state and municipal services using the example of the ministry of agriculture of the Russian Federation
The article discusses the features of the provision of public services in electronic form. The dynamics of the provision of public services in the Republic of Tatarstan is given. A review of the existing methodologies for assessing the quality of the provision of electronic public services is given....
Main Authors: | , , , , |
---|---|
Format: | Article |
Language: | English |
Published: |
EDP Sciences
2020-01-01
|
Series: | BIO Web of Conferences |
Online Access: | https://www.bio-conferences.org/articles/bioconf/full_html/2020/01/bioconf_fies2020_00143/bioconf_fies2020_00143.html |