The Innovation of the Services by Quality Strategic Approach
<p>Our basic assumption is that integrating the Quality strategy in the general strategy of the organization is a complex process, in which the management has to take into account the organizational consequences. From this point of view, the strategic approach of Quality is formulated accordin...
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| Format: | Article |
| Language: | English |
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Babes Bolyai University
2007-06-01
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| Series: | Transylvanian Review of Administrative Sciences |
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| Online Access: | https://rtsa.ro/tras/index.php/tras/article/view/365 |