PENGARUH KUALITAS LAYANAN, BUDAYA AKADEMIK, DAN CITRA LEMBAGA TERHADAP KEPUASAN MAHASISWA

Abstract: the purpose of this research to know description of service quality, academic culture, institution brand, and student's satisfaction; to know the relation directly or indirectly between exogenous variable to endogen variable, that is service quality variable, academic culture, institu...

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Bibliographic Details
Main Author: Erika Mei Budiarti
Format: Article
Language:Indonesian
Published: Universitas Negeri Malang 2018-07-01
Series:JMSP (Jurnal Manajemen dan Supervisi Pendidikan)
Online Access:http://journal2.um.ac.id/index.php/jmsp/article/view/4076