Is it time to talk? Interpreter services use in general practice within Canterbury

INTRODUCTION: Effective communication is fundamental to successful health care service delivery, and has a positive impact on access, quality of care, health outcomes, and patient satisfaction. Although there are a growing number of New Zealanders who do not speak English proficiently, underutilisat...

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Bibliographic Details
Main Authors: Seers K, Cook L, Abel G, Schluter P, Bridgford P
Format: Article
Language:English
Published: CSIRO Publishing 2013-06-01
Series:Journal of Primary Health Care
Subjects:
Online Access:http://www.rnzcgp.org.nz/assets/documents/Publications/JPHC/June-2013/JPHCOSPSeersJune2013.pdf