Application of Quality Management Models to university tutoring
The European Higher Education Area reactivates university tutoring as a key factor in the internal quality assurance systems. This paper analyses and reflects on similarities and differences between two of the most widespread quality management models in our context: EFQM, from de European Foundatio...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
Universidad Complutense de Madrid
2018-07-01
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Series: | Revista Complutense de Educación |
Subjects: | |
Online Access: | http://revistas.ucm.es/index.php/RCED/article/view/53541 |