Idea of Quality Versus Idea of Excellence
This study investigates professionals on the field of quality, are responsible to give to customer honest clarification of fundamental ideas. Quality movement is losing credibility with suggesting that the idea of quality is replacing with the idea of excellence. Findings are based on more than 25 y...
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| Format: | Article |
| Language: | English |
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Technical University of Kosice
2012-12-01
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| Series: | Kvalita Inovácia Prosperita |
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| Online Access: | http://www.qip-journal.eu/index.php/QIP/article/download/74/51 |