ISO 9000 ACCEPTANCE AND THE MODERATING EFFECT OF THE IMPLEMENTATION STRATEGY: THE CASE OF THE FACULTY OF BUSINESS MANAGEMENT, UNIVERSITI TEKNOLOGI MARA, SHAH ALAM

Academic institutions in the country are at present re-examining their business philosophy and trying to deliver quality education to remain attractive. Pressed by globalization, liberalization and accelerating competition, the education industry is facing up to these challenges by becoming more inn...

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Bibliographic Details
Main Authors: Noraini Ismail, Hazman Shah Abdullah, Norhana Salamuddin
Format: Article
Language:English
Published: Universiti Sains Malaysia 2006-01-01
Series:Asian Academy of Management Journal
Subjects:
Online Access:http://www.usm.my/aamj/11.1.2006/AAMJ%2011-1-4.pdf