The Effect of Service Quality, Corporate Image, and Price Perceived in Creating Customer Satisfaction and Loyalty on Education Business

Competition in business services, especially education services show a trend that increasingly tight nowadays. Each school is required to be able to create a level of satisfaction and loyalty for its service users. This study was conducted to determine the effect of service quality, corporate image...

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Bibliographic Details
Main Authors: Slamet Heri Winarno, Aloysius Rangga Aditya Nalendra, Bryan Givan
Format: Article
Language:English
Published: Universitas Islam Negeri Syarif Hidayatullah Jakarta 2020-12-01
Series:Esensi: Jurnal Bisnis dan Manajemen
Subjects:
Online Access:http://journal.uinjkt.ac.id/index.php/esensi/article/view/14468