The Effect of Service Quality, Corporate Image, and Price Perceived in Creating Customer Satisfaction and Loyalty on Education Business
Competition in business services, especially education services show a trend that increasingly tight nowadays. Each school is required to be able to create a level of satisfaction and loyalty for its service users. This study was conducted to determine the effect of service quality, corporate image...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
Universitas Islam Negeri Syarif Hidayatullah Jakarta
2020-12-01
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Series: | Esensi: Jurnal Bisnis dan Manajemen |
Subjects: | |
Online Access: | http://journal.uinjkt.ac.id/index.php/esensi/article/view/14468 |