Sustainability and Branding in Retail: A Model of Chain of Effects

The main objective of this study is to analyse the impact of sustainable practices on companies’ corporate reputation and brand image in the retail sector as perceived by consumers. In addition, we evaluate how those practices affect consumers’ perceived satisfaction levels and their predisposition...

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Bibliographic Details
Main Authors: Alfredo Flores-Hernández, Ana Olavarría-Jaraba, Guadalupe Valera, Rosario Vázquez-Carrasco
Format: Article
Language:English
Published: MDPI AG 2020-07-01
Series:Sustainability
Subjects:
CSR
WOM
Online Access:https://www.mdpi.com/2071-1050/12/14/5800