Effects of a Web-Based Patient Portal on Patient Satisfaction and Missed Appointment Rates: Survey Study

BackgroundAlthough electronic medical record (EMR)-tethered patient portals are common in other countries, they are still emerging in Canada. ObjectiveWe aimed to report user satisfaction and the effects of a patient portal on medical appointment attendance in a C...

Full description

Bibliographic Details
Main Authors: Graham, Timothy A D, Ali, Samina, Avdagovska, Melita, Ballermann, Mark
Format: Article
Language:English
Published: JMIR Publications 2020-05-01
Series:Journal of Medical Internet Research
Online Access:http://www.jmir.org/2020/5/e17955/