Relational Work in Airbnb reviews

Peer-to-peer businesses such as Airbnb have recently given rise to new travel trends in which electronic word of mouth, in the form of online consumer reviews (OCRs, henceforth), is the main trust mechanism with a threefold purpose: to make informed decisions regarding accommodation, gain good reput...

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Bibliographic Details
Main Author: María de la O Hernández-López
Format: Article
Language:English
Published: Peoples’ Friendship University of Russia (RUDN University) 2019-12-01
Series:Russian Journal of Linguistics
Subjects:
Online Access:http://journals.rudn.ru/linguistics/article/viewFile/22532/17618