Formation and Development of Intellectual Systems of Self-servicing: Basic Definitions Формирование и развитие интеллектуальных систем самообслуживания: базовые определения

The article considers problems of formation of systems of self-servicing of customers. These processes take place in different branches of service and are determined by development of information technologies. History of development of systems of self-servicing is rather long, but they became to dev...

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Bibliographic Details
Main Author: Kuzmin Pavel P.
Format: Article
Language:English
Published: Research Centre of Industrial Problems of Development of NAS of Ukraine 2013-07-01
Series:Bìznes Inform
Subjects:
Online Access:http://www.business-inform.net/pdf/2013/7_0/231_235.pdf