The Linear Assignment Method for Ranking of Organizations with Service Quality Approach: A Case Study of Hotels in City of Isfahan
One of the most important issues in modern societies is to provide better services and evaluation of provided services. Service organizations are always looking to increase their level of customer satisfaction. In this context, Service quality and service quality gaps analysis are taken into account...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
Ayandegan Institute of Higher Education, Iran
2016-03-01
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Series: | Journal of Applied Research on Industrial Engineering |
Subjects: | |
Online Access: | http://www.journal-aprie.com/article_42098.html |