The Linear Assignment Method for Ranking of Organizations with Service Quality Approach: A Case Study of Hotels in City of Isfahan

One of the most important issues in modern societies is to provide better services and evaluation of provided services. Service organizations are always looking to increase their level of customer satisfaction. In this context, Service quality and service quality gaps analysis are taken into account...

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Bibliographic Details
Main Authors: Hadi Shirouyehzad, Mohammad Mehdi Tavakoli, Mostafa Badakhshian
Format: Article
Language:English
Published: Ayandegan Institute of Higher Education, Iran 2016-03-01
Series:Journal of Applied Research on Industrial Engineering
Subjects:
Online Access:http://www.journal-aprie.com/article_42098.html