Quality- a Factor of Management in Road Transport of Goods
Providing services on a quality level is an important factorof management in the trade rivalry for the control over the market.The factors affecting quality comprise technical factors andoperational and organisational ones. The technical factors includethe choice, the due care and maintenance of the...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
University of Zagreb, Faculty of Transport and Traffic Sciences
2012-10-01
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| Series: | Promet (Zagreb) |
| Online Access: | http://www.fpz.unizg.hr/traffic/index.php/PROMTT/article/view/781 |