Application of methodology KAIZEN in Macedonian insurance company
This scientific work presents the application of the KAIZEN methodology and quality methods and techniques for improving the quality of sales processes. In order to achieve the planned goals, it was applied to a Macedonian insurance company. The methods will help in the condition of continuous impro...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Felix-Verlag
2021-01-01
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| Series: | ILIRIA International Review |
| Subjects: | |
| Online Access: | http://iliriapublications.org/index.php/iir/article/view/594 |