Measuring the impact of total quality management on financial performance of croatian companies

Changes in the business environment have resulted in increasing the importance of the quality of products and services of a company. Insisting on quality has become a strategic goal of a company and a determiner of competitiveness both in the home and international market. The traditional approa...

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Bibliographic Details
Main Authors: Dubravka Pekanov Starčević, Josipa Mijoč, Tadija Vrdoljak
Format: Article
Language:English
Published: Faculty of Economics in Osijek 2012-12-01
Series:Ekonomski Vjesnik
Subjects:
Online Access:http://hrcak.srce.hr/file/138680