Measuring the impact of total quality management on financial performance of croatian companies
Changes in the business environment have resulted in increasing the importance of the quality of products and services of a company. Insisting on quality has become a strategic goal of a company and a determiner of competitiveness both in the home and international market. The traditional approa...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
Faculty of Economics in Osijek
2012-12-01
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Series: | Ekonomski Vjesnik |
Subjects: | |
Online Access: | http://hrcak.srce.hr/file/138680 |