From Bricks and Mortar to Bits and Bytes: Examining the Changing State of Reference Services at the University of Toronto Libraries During COVID-19

Before the pandemic, the University of Toronto was predominantly an in-person experience. The closure of physical libraries and shift to remote learning required library staff and users to adapt to new modes of supporting teaching, learning, and research. A survey was conducted about reference serv...

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Bibliographic Details
Main Authors: Madeline Gerbig, Kathryn Holmes, Mai Lu, Helen Tang
Format: Article
Language:English
Published: The Partnership 2021-06-01
Series:Partnership: The Canadian Journal of Library and Information Practice and Research
Subjects:
Online Access:https://journal.lib.uoguelph.ca/index.php/perj/article/view/6450