“Good Day! My name is Martin and I am Danish citizen”: problem-solving, knowledge-sharing, and trust in online interaction ‒ the case of family reunification

<p>This article focuses on opportunities for citizens to interact with public organisations in the processing of individual cases and how this interaction is facilitated by the Internet. We analysed a string of messages from the online forum of the non-governmental organisation Marriage withou...

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Bibliographic Details
Main Authors: Astrid Jensen, Annette Grindsted
Format: Article
Language:Danish
Published: Sammenslutningen af Medieforskere i Danmark (SMID) 2012-09-01
Series:MedieKultur: Journal of Media and Communication Research
Subjects:
Online Access:http://ojs.statsbiblioteket.dk/index.php/mediekultur/article/view/6039