Moderating Effect of Gender on the Relationship between Technology Readiness Index and Consumers’ Continuous Use Intention of Self-Service Restaurant Kiosks

This study aims to analyze the moderating effect of gender on the relationship between technology readiness and willingness to continue using self-service kiosks in fast-food restaurants among middle-aged and older consumers. We conducted a survey from 1 May to 30 May 2020 among 320 consumers born i...

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Bibliographic Details
Main Authors: Tae-Kyun Na, Sun-Ho Lee, Jae-Yeon Yang
Format: Article
Language:English
Published: MDPI AG 2021-07-01
Series:Information
Subjects:
Online Access:https://www.mdpi.com/2078-2489/12/7/280