PRODUCT QUALITY AS AN IMPORTANT FACTOR IN BRAND BUILDING

Brand-consumer relationship is complex and sensitive because brands often reflect consumers' opinions and attitudes. Consumers establish a relationship based on emotions with brands and expect that certain important characteristics that they associate with a brand do not change. In particula...

Full description

Bibliographic Details
Main Authors: Saša Petar, Tajana Marušić
Format: Article
Language:English
Published: University of Zagreb, Croatia / Faculty of Economics and Business / Department of Trade and International Business 2019-01-01
Series:Poslovna Izvrsnost
Subjects:
Online Access:https://hrcak.srce.hr/file/334443