A Process Re-engineering Framework for Reverse Logistics based on a Case Study

Reverse logistics has gained increasing attention in recent years as a channel for companies to achieve operational excellence. The process involves manipulation of returned materials, or even products, which forms a pivotal role in sustainable development throughout the whole supply chains. To make...

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Bibliographic Details
Main Author: Hing Kai Chan
Format: Article
Language:English
Published: SAGE Publishing 2010-09-01
Series:International Journal of Engineering Business Management
Subjects:
Online Access:http://www.intechopen.com/articles/show/title/a-process-re-engineering-framework-for-reverse-logistics-based-on-a-case-study