The Impact of Total Quality Management Practices on Non-Financial Performance Perceptions

This study examines the effect of total quality management applications on non-financial performance perceptions of employees. The research applied by surveys on employees in quality departments of five companies which have businesses in the field of tourism, transportation, construction, food and t...

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Bibliographic Details
Main Authors: Fetullah EVLİYAOĞLU, Enis HEMEDOĞLU
Format: Article
Language:English
Published: Isarder 2012-09-01
Series:İşletme Araştırmaları Dergisi
Subjects:
Online Access:http://www.isarder.org/tr/2012cilt4no3/Vol.4_Issue3_09_full_text.pdf