PENERAPAN TOTAL QUALITY MANAGEMENT SUATU EVALUASI MELALUI KARAKTERISTIK KERJA (Studi Kasus Pada Perusahaan Gula Candi Baru Sidoarjo)
In the present, management has transformed radically from traditional change into Total Quality Management (TQM) which stresses on organizational excellences such as reliability, responsiveness, assurance, competency and human resources. This research is an evaluation of TQM application held by a su...
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Format: | Article |
Language: | English |
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Petra Christian University
2003-01-01
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Series: | Jurnal Manajemen dan Wirausaha |
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Online Access: | http://puslit2.petra.ac.id/ejournal/index.php/man/article/view/15635 |