Short-Message Service as a Digital Disruptor of Industry
Short-message service (SMS) has disrupted several communications ecosystem stakeholders. With this new technology, consumers have adopted new ways to communicate with each other and companies have radically improved their existing processes and ways to deliver their services. Furthermore, SMS has en...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Universidade do Porto, Faculdade de Engenharia (FEUP)
2017-11-01
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| Series: | Journal of Innovation Management |
| Subjects: | |
| Online Access: | https://journalsojs3.fe.up.pt/index.php/jim/article/view/422 |