Education and Training for Disability Awareness of Front Line Hospitality Staff in Selected Hotels in the Cape Winelands

Universal accessibility implies that everybody has an equal chance to access anything, which should also apply to the tourism industry. The United Nations World Tourism Organisation has pleaded that tourism be open to all, despite any impairments. Universal accessibility is not always available to v...

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Bibliographic Details
Main Authors: Lizinda Swanepoel, John P. Spencer, Desré Draper
Format: Article
Language:English
Published: AfricaJournals 2020-09-01
Series:African Journal of Hospitality, Tourism and Leisure
Subjects:
Online Access:https://www.ajhtl.com/uploads/7/1/6/3/7163688/article_2_9_4__402-417.pdf