Using Technology and Customer Behaviour Characteristics to Improve Hotel Sales Performance
Booking window is one of the critical characteristics of customer behaviour that can influence hotel sales performance. Previous studies were focused mainly on the importance of booking window reporting in revenue management with lack of evaluation. This paper focuses on the evaluation of revenue ma...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
UIKTEN
2020-05-01
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| Series: | TEM Journal |
| Subjects: | |
| Online Access: | http://www.temjournal.com/content/92/TEMJournalMay2020_573_577.pdf |