Research on Cigarettes Customer Needs Importance Algorithm Based on KJ / RAHP / KANO

Research on Cigarettes Customer Needs Importance Algorithm Based on KJ / RAHP / KANO

To express the ambiguity and uncertainty of customer needs importance, an algorithm was proposed. It integrated KJ method, rough analytic Hierarchy Process and KANO model. It calculated the customer needs importance in rough set. A case study of cigarettes customer needs importance illustrated the f...

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Main Authors: Ni Xiong-Jun, He Pei, Xu Wen-Xi, Gong Yue-Xiong, Zhu Qiang, Huang Wei-Zhong, Wang Juan-Li
Format: Article
Language:English
Published: EDP Sciences 2017-01-01
Series:MATEC Web of Conferences
Online Access:https://doi.org/10.1051/matecconf/201713900148
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spelling doaj-28eb30724fea45cca1adfc56c4a492442021-03-02T10:04:42ZengEDP SciencesMATEC Web of Conferences2261-236X2017-01-011390014810.1051/matecconf/201713900148matecconf_icmite2017_00148Research on Cigarettes Customer Needs Importance Algorithm Based on KJ / RAHP / KANONi Xiong-JunHe PeiXu Wen-XiGong Yue-XiongZhu QiangHuang Wei-ZhongWang Juan-LiTo express the ambiguity and uncertainty of customer needs importance, an algorithm was proposed. It integrated KJ method, rough analytic Hierarchy Process and KANO model. It calculated the customer needs importance in rough set. A case study of cigarettes customer needs importance illustrated the feasibility and validity of the algorithm.https://doi.org/10.1051/matecconf/201713900148
collection DOAJ
language English
format Article
sources DOAJ
author Ni Xiong-Jun
He Pei
Xu Wen-Xi
Gong Yue-Xiong
Zhu Qiang
Huang Wei-Zhong
Wang Juan-Li
spellingShingle Ni Xiong-Jun
He Pei
Xu Wen-Xi
Gong Yue-Xiong
Zhu Qiang
Huang Wei-Zhong
Wang Juan-Li
Research on Cigarettes Customer Needs Importance Algorithm Based on KJ / RAHP / KANO
MATEC Web of Conferences
author_facet Ni Xiong-Jun
He Pei
Xu Wen-Xi
Gong Yue-Xiong
Zhu Qiang
Huang Wei-Zhong
Wang Juan-Li
author_sort Ni Xiong-Jun
title Research on Cigarettes Customer Needs Importance Algorithm Based on KJ / RAHP / KANO
title_short Research on Cigarettes Customer Needs Importance Algorithm Based on KJ / RAHP / KANO
title_full Research on Cigarettes Customer Needs Importance Algorithm Based on KJ / RAHP / KANO
title_fullStr Research on Cigarettes Customer Needs Importance Algorithm Based on KJ / RAHP / KANO
title_full_unstemmed Research on Cigarettes Customer Needs Importance Algorithm Based on KJ / RAHP / KANO
title_sort research on cigarettes customer needs importance algorithm based on kj / rahp / kano
publisher EDP Sciences
series MATEC Web of Conferences
issn 2261-236X
publishDate 2017-01-01
description To express the ambiguity and uncertainty of customer needs importance, an algorithm was proposed. It integrated KJ method, rough analytic Hierarchy Process and KANO model. It calculated the customer needs importance in rough set. A case study of cigarettes customer needs importance illustrated the feasibility and validity of the algorithm.
url https://doi.org/10.1051/matecconf/201713900148
work_keys_str_mv AT nixiongjun researchoncigarettescustomerneedsimportancealgorithmbasedonkjrahpkano
AT hepei researchoncigarettescustomerneedsimportancealgorithmbasedonkjrahpkano
AT xuwenxi researchoncigarettescustomerneedsimportancealgorithmbasedonkjrahpkano
AT gongyuexiong researchoncigarettescustomerneedsimportancealgorithmbasedonkjrahpkano
AT zhuqiang researchoncigarettescustomerneedsimportancealgorithmbasedonkjrahpkano
AT huangweizhong researchoncigarettescustomerneedsimportancealgorithmbasedonkjrahpkano
AT wangjuanli researchoncigarettescustomerneedsimportancealgorithmbasedonkjrahpkano
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