Measures for Assessing the Readiness of Back-office Staff

Purpose—Public organizations deploy state-of-the-art technological advancements to facilitate sophisticated services to the citizens, businesses, and employees. The maturity of backoffice staff to adapt, use, and utilize these technological changes at the organizational level is a prerequisite t...

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Bibliographic Details
Main Authors: Devender Maheshwari, Marijn Janssen
Format: Article
Language:English
Published: Mykolas Romeris University 2013-02-01
Series:Social Technologies
Subjects:
Online Access:https://www3.mruni.eu/ojs/social-technologies/article/view/202