The effects of online shopping on the customer loyalty

This paper investigates the use of Online Shopping as one of electronic marketing techniques as well as the effect of applying this shopping method and marketing on customer loyalty in Iran. The variables are extracted according to the review of literature and studies conducted in the field of shopp...

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Bibliographic Details
Main Authors: Hamideh Afrashteh, Naser Azad, Seyed Vali Tabatabaei Hanzayy
Format: Article
Language:English
Published: Growing Science 2014-09-01
Series:Management Science Letters
Subjects:
Online Access:http://www.growingscience.com/msl/Vol4/msl_2014_248.pdf