Deploying culture as a defence against incompetence: The unconscious dynamics of public service work

Orientation: The intractability of public service delivery and a polarised societal landscape heighten anxiety and reinforce a propensity for public service organisations to be used for defensive purposes. Research purpose: This article employs social defense theory to explore manifestations of anx...

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Bibliographic Details
Main Author: Peliwe P. Mnguni
Format: Article
Language:English
Published: AOSIS 2012-01-01
Series:SA Journal of Industrial Psychology
Subjects:
Online Access:https://sajip.co.za/index.php/sajip/article/view/1000