Legal consumer protection – with regards to the rights of hotel services users
The service user (consumer), in terms of Consumer Protection Act of the Republic of Serbia of 2011. Art. 5, Par. 1, is an individual who obtains services in the market for the purposes other than intended for his business, or other commercial activities. Nowadays a consumer is the focal point of any...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
University of Kragujevac, Faculty of Hotel Management and Tourism in Vrnjačka Banja
2015-06-01
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| Series: | Mенаџмент у хотелијерству и туризму |
| Subjects: | |
| Online Access: | http://www.hit-vb.kg.ac.rs/htmanagement/index.php/HITM/article/view/78/58 |