Pengaruh Faktor-Faktor Kualitas Pelayanan Terhadap Kepuasan Pelanggan Dan Implikasinya Terhadap Loyalitas Pelanggan Di Green Café & Resto Bandung

<p>The purpose of this research is to determine and to overview the influence factors of service quality to customer satisfaction and its implications for customer loyalty.<br />The object of research in this thesis is Green Café &amp; Resto Bandung and the subject of this study is i...

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Bibliographic Details
Main Author: Imelda Megawati
Format: Article
Language:Indonesian
Published: Sekolah Tinggi Ilmu Ekonomi (STIE) Pasundan 2017-07-01
Series:Jurnal Ekonomi, Bisnis dan Entrepreneurship
Online Access:http://jurnal.stiepas.ac.id/index.php/jebe/article/view/170