Pengaruh Faktor-Faktor Kualitas Pelayanan Terhadap Kepuasan Pelanggan Dan Implikasinya Terhadap Loyalitas Pelanggan Di Green Café & Resto Bandung
<p>The purpose of this research is to determine and to overview the influence factors of service quality to customer satisfaction and its implications for customer loyalty.<br />The object of research in this thesis is Green Café & Resto Bandung and the subject of this study is i...
Main Author: | |
---|---|
Format: | Article |
Language: | Indonesian |
Published: |
Sekolah Tinggi Ilmu Ekonomi (STIE) Pasundan
2017-07-01
|
Series: | Jurnal Ekonomi, Bisnis dan Entrepreneurship |
Online Access: | http://jurnal.stiepas.ac.id/index.php/jebe/article/view/170 |