Franchisees' level of satisfaction with the franchise relationship

Problem investigated and objectives: Franchisees often complain that franchisors do not meet their needs, and are generally viewed as being unhappy with the franchise relationship between franchisees and franchisors. The aim of this paper is to investigate the level of satisfaction of franchisees...

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Bibliographic Details
Main Authors: Gerhard J Van Wyk, Johan W. De Jager
Format: Article
Language:English
Published: AOSIS 2009-12-01
Series:Acta Commercii
Online Access:https://actacommercii.co.za/index.php/acta/article/view/104