Help! A simple method for getting back-up help to the reference desk

Using the "net send" command, native to Windows XP, librarians at the University of California, Riverside created a "help button" for the reference desk. The simple script file sends a message to librarians' workstations in their offices and logs the date and time of use. Th...

Full description

Bibliographic Details
Main Authors: Kenneth Furuta, Michele Potter
Format: Article
Language:English
Published: Code4Lib 2008-03-01
Series:Code4Lib Journal
Online Access:http://journal.code4lib.org/articles/45