Project Management Yinyang: Coupling project success and client satisfaction

Our research applies paradox theory to a project management construct to help project management researchers and practitioners understand the tensions that can exist between project success and client satisfaction. Our research highlights that although project success and client satisfaction are bot...

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Bibliographic Details
Main Authors: Greg Stewart Usher, Stephen Jon Whitty
Format: Article
Language:English
Published: UTS ePRESS 2017-06-01
Series:Project Management Research and Practice
Subjects:
Online Access:https://epress.lib.uts.edu.au/journals/index.php/PMRP/article/view/5523