Coding Practices for LibQUAL+® Open-Ended Comments
Objective – This paper presents the results of a study of libraries’ practices for coding open-ended comments collected through LibQUAL+® surveys and suggests practical steps for facilitating this qualitative analysis. Methods – In the fall of 2009, survey invitations were sent to contacts at 6...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
University of Alberta
2013-06-01
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| Series: | Evidence Based Library and Information Practice |
| Online Access: | https://journals.library.ualberta.ca/eblip/index.php/EBLIP/article/view/19648 |