Utilização da Gestão por Processos de Negócio nas Organizações do Setor Metalmecânico de Caxias Do Sul

Business Process Management (BPM) emerged to facilitate integration and cohesion of different areas of an organization, which focuses on creating greater value to customer. This study aims to investigate BPM application in small, medium and large metalworking companies located in Caxias do Sul, belo...

Full description

Bibliographic Details
Main Authors: Michele Otobelli Bertéli, Paulo Fernando Pinto Barcellos
Format: Article
Language:Portuguese
Published: Universidade Regional do Noroeste do Estado do Rio Grande do Sul 2017-01-01
Series:Desenvolvimento em Questão
Subjects:
bpm
Online Access:http://www.redalyc.org/articulo.oa?id=75248917018