SERVICE CONVENIENCE UPT RUMAH SAKIT MATA MASYARAKAT JAWA TIMUR

Patient satisfaction is one of the most important thing for a hospital because  patient satisfaction is one of indicators which is assessed in hospital minimum service standards. One of the factors that can affect p atient satisfaction on a service is s ervice convenience, which means patient percep...

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Bibliographic Details
Main Authors: Selly Apriyanti, Nyoman Anita Damayanti
Format: Article
Language:English
Published: Universitas Airlangga 2018-02-01
Series:The Indonesian Journal of Public Health
Subjects:
Online Access:https://e-journal.unair.ac.id/IJPH/article/view/7600