THE SUPERIOR CUSTOMER’S VALUE OF THE NEW ECONOMY IMPLEMENTED WITHIN MACEDONIAN COMPANIES

There is only one way towards a successful market economy. You must be better and faster than your rivals. Only those that might win the market with special products/services may secure their existence. Each company is creating a quality model of the services according to the needs of the consumers...

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Bibliographic Details
Main Author: Elizabeta Mitreva
Format: Article
Language:English
Published: Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia 2013-06-01
Series:International Journal for Quality Research
Subjects:
Online Access:http://www.ijqr.net/journal/v7-n2/4.pdf