Trustiness in costumer/user chat services: the importance of design

Bibliographic Details
Main Authors: Víctor Arrazola, Silvia Herrera, Bastien Mothais, Mari-Carmen Marcos
Format: Article
Language:English
Published: Universitat Pompeu Fabra 2013-07-01
Series:Hipertext.net
Online Access:http://raco.cat/index.php/Hipertext/article/view/266852