Evaluation of consumer satisfaction with the quality of training of young professionals by the universities for enterprises of coal-mining complex

The article presents the study results of evaluation of customer satisfaction (a big coal mining company) with the quality of training of young specialists with higher education. Research is based on the model of Kano, one of the most effective tools for assessing the quality of products within the...

Full description

Bibliographic Details
Main Authors: Mikhalchenko Vadim, Seredkina Irina
Format: Article
Language:English
Published: EDP Sciences 2017-01-01
Series:E3S Web of Conferences
Online Access:https://doi.org/10.1051/e3sconf/20171504005